Frequently Asked Questions
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If your question is not answered here, please call us at 553-0522 or 1-800-947-3032 or email us at custservice@telecomagent.com |
Why call CSC instead of Cincinnati Bell Telephone directly?
Communication Services Co. offers your company an additional layer of customer service and support that your business can depend on concerning your data, voice, and internet needs. Our expertise in these areas adds to the comfort level a customer has when ordering CBT products. We also have our own dedicated order entry and support department at Cincinnati Bell to place your orders fast and accurately.
Do Cincinnati Bell products cost more through CSC?
CSC offers CBT products at the same rate available
through CBT.
Cincinnati Bell Products are offered under tariffed rates and are sold at one
rate by CBT. The added customer
service layer and personalized service make calling CSC an attractive choice for
ordering CBT business products.
Does Cincinnati Bell still support customers who use CSC for services?
Customers of CSC are customers of Cincinnati Bell Telephone and receive the full support of the Cincinnati Bell Service Center.
Will our company receive a separate bill for services ordered through CSC?
All Cincinnati Bell Products ordered through CSC are billed and supported by Cincinnati Bell and will be added to the customer's existing CBT bill. In some instances, long distance products such as Cincinnati Bell Any Distance may be billed separately depending on CBAD services that the customer uses.
Let Communication Services Co. provide Cincinnati Bell Telephone products to your business.
